This section is a gateway to training, reference materials, and other help available to states and Centers for Medicare & Medicaid Services (CMS) employees who use Medicaid and CHIP Business Information Solution (MACBIS) systems. Find new MACBIS systems training and information on this page. Currently available trainings:
CMS also provides trainings, reference materials, and a Help Desk to assist MACPro users in learning the system and working in it effectively.
MACPro Roles & Administration
This training explains how to request MACPro roles, approve/deny MACPro roles, and reassign MACPro tasks. It is applicable to both CMS and state users.
- Pt 1: Introduction, New Updates to User Management Functionality in MACPro, Admin MACPro Roles (14:16)
- Pt 2: Adding, Modifying, and Removing MACPro Roles (16:11)
- Pt 3: Approving and Denying MACPro Role Requests, Viewing User Profiles, Reassigning Tasks (26:12)
MACPro Medicaid State Plan
MACPro State Plan Amendment (SPA) State Introductory Training
This training contains an overview of MACPro, state roles, and the state submission workflow for Medicaid State Plan (Health Homes, Eligibility, and Administration). Additional resources as well as alternate workflows for Clarification and Request for Additional Information (RAI) are also included.
- Pt 1: MACPro SPA State Intro Training: Intro to MACPro and Obtaining Access (21:51)
An introduction (0:00) to MACPro and how to obtain access to MACPro for state users (13:48) - Pt 2: MACPro SPA State Intro Training: State User Roles, State Workflow, and Creating a State Profile (18:12)
An overview of the MACPro state user roles (0:00), the state SPA workflow (7:48), and how the State System Administrator creates a State Profile (16:10) - Pt 3: MACPro SPA State Intro Training: Creating, Reviewing, Certifying, and Submitting a SPA to CMS (18:35)
The State Editor process for creating a package (0:00), the State Point of Contact process for reviewing a package (10:10), the State Director process for reviewing and certifying a package (12:50), and the State Point of Contact process for submitting a package to CMS (14:51) for Medicaid State Plan in MACPro - Pt 4: MACPro SPA State Intro Training: Clarification, RAI and Additional Resources (15:46)
Information on the MACPro process for Clarification and RAI (0:00) and where to find additional resources (10:17)
MACPro Health Homes State Plan Amendment (SPA)
State Training Videos
Health Homes SPA Reporting: MACPro Roles Training for States
- Presentation Video (13:44)
State User In-System Demonstration
- Pt 1: Introduction, Create State Profile, and State Editor Process (34:31)
- Pt 2: State Editor, SPOC, and SDIR Processes (33:44)
- Pt 3: Clarification, RAI, and Acknowledging Approved Packages (20:25)
- Pt 4: Amendments, Reports, and Closing Remarks (25:15)
CMS Training Videos
Health Homes SPA Reporting: MACPro Roles Training for CMS
- Presentation Video (27:53)
CMS User In-System Demonstration
- Pt 1: Introduction, Select Submission Review Team (SRT) Members, and Review Submission Package (37:52)
- Pt 2: Clarification and Correspondence Log (26:11)
- Pt 3: RAI, Approve Package, MACPro Reports, and Closing Remarks (38:03)
MACPro Eligibility & Administration SPA
Eligibility User Update
A brief overview of the updates to MACPro for the November 2018 eligibility release including new reviewable units (RUs) that are now available, functionality, and additional information.
Eligibility User Update (November 2018) (18:37)
- Pt 1: Understanding What Eligibility RUs are Now Available in MACPro (3:29)
- Pt 2: Where to Find Eligibility RUs in MACPro (5:01)
- Pt 3: Understanding New Functionality Related to Less Restrictive Methodologies (4:30)
- Pt 4: Understanding the Implications of Dependencies Between RUs (4:05)
- Pt 5: MACPro User Support (1:29)
State Training Videos
State Introductory Training Videos
Medicaid MAGI Eligibility and Administration SPA Reporting: MACPro Introductory Training for States (August 2017)
- Pt 1: Introduction to MACPro, Transition to MACPro (18:50)
- Pt 2: Overview of Medicaid State Plan State User Roles (7:25)
- Pt 3: General Overview of Submission Process, Additional Information (16:27)
State User In-System Demonstration
- Pt 1: Intro to MACPro MAGI Eligibility and Administration for States (15:42)
- Pt 2: Creating State Profile (SSA) (7:23)
- Pt 3: Creating an Official Simple Submission Package (SE) (26:30)
- Pt 4: Package Review, Certification, and Submission to CMS (SPOC and SDIR) (16:00)
- Pt 5: Creating a Complex Draft Submission Package, pt A (SE) (25:05)
- Pt 6: Creating a Complex Draft Submission Package, pt B (SE) (16:14)
- Pt 7: Converting a Draft submission to Official and Responding to a Clarification Request (SE and SPOC) (26:29)
- Pt 8: Request for Additional Information (RAI) and Additional Information (SE and SPOC) (15:35)
CMS Training Videos
CMS Introductory Training Videos
Medicaid MAGI Eligibility and Administration SPA Reporting: MACPro Introductory Training for CMS
- Pt 1: Introduction to MACPro, Transition to MACPro (15:50)
- Pt 2: Overview of Medicaid State Plan CMS User Roles (12:11)
- Pt 3: General Overview of Submission Review Process (15:19)
- Pt 4: State User Role Overview, Additional Information (10:57)
CMS User In-System Demonstration
- Pt 1: Intro to MACPro for MAGI Eligibility and Administration for CMS (23:23)
- Pt 2: Assigning SRTs and Setting a Milestone Date CMS Point of Contact (CPOC) (21:12)
- Pt 3: Submission Review Team Review (20:17)
- Pt 4: CMS Point of Contact (CPOC) Review Process and Clarification Process (23:44)
- Pt 5: Review of Clarification Response (SRT) and Initiating an RAI (CPOC) (22:26)
- Pt 6: Review RAI Response and Recommend Approval (CPOC) (16:13)
- Pt 7: Package Approval Process and Additional Information (Senior Reviewer, Package Approver, CPOC) (16:47)
For MACPro Assistance, please contact the MACPro Help Desk at MACPro_HelpDesk@cms.hhs.gov or call 833-228-2540.