Frequently Asked Questions are used to provide additional information and/or statutory guidance not found in State Medicaid Director Letters, State Health Official Letters, or CMCS Informational Bulletins. The different sets of FAQs as originally released can be accessed below.
Frequently Asked Questions
How do I print a submission package?
- Select "Records" from the navigation panel at the top of the screen and then select "Submission Packages" for your state.
- Select the appropriate Submission Package from the Records list.
- Select "Reviewable Units" from the left panel. This will direct you to a screen where you can find a list of all Reviewable Units.
- Select a Reviewable Unit. You may then expand each field you would like to print within the Reviewable Unit by scrolling down the page and selecting the +/- button or by selecting the "View All Responses" button in the right corner if available.
- To print, use the browser print function. First navigate to the "File" tab. Select "Page Setup".
- In the "Page Setup" box, set all "Headers" and all "Footers" to empty using the drop down menus. Please note that this is a one-time step that does not have to be done for subsequent print operations.
- Next, use the browser print function by navigating to the "File" tab and then selecting "Print". You may also use the keyboard shortcut Ctrl+P. This will print the reviewable unit data to your printer.
FAQ ID:93001
SHARE URLHow do I create a correspondence log/ How do I update the correspondence log?
The Correspondence Log is the official record for the package. The Correspondence Log can be used as a communication tool, where CMS provides information to the state and the state can respond. Only the SPOC and the CMS Point of Contact can write in the correspondence log, but others may view the correspondence log in a package for reference.
- Log in to MACPro as the CMS Point of Contact.
- Select the "Records" tab from the upper tool bar, and then select "Submission Packages" for your state.
- Next, select your Package ID.
- You will be taken to the Summary screen of your package. Select "Related Actions" from the left panel.
- Next, select "Create Correspondence Log"
- Enter in your information and then select "Create Correspondence Log"
- If you should need to add an entry, follow steps 1 through 4 and then select "Add Entry to Correspondence Log".
- On the next screen, fill in your entry and then select "Add Entry to Correspondence Log".
- You may also add an entry to the correspondence log by selecting "Correspondence Log" from the left panel instead of "Related Actions" shown in Step 4. Please note that this link will only appear after you have created a correspondence log.
- Select "Add Entry to Correspondence" in the top right corner.
- Fill in your entry information and then select "Add Entry to Correspondence".
FAQ ID:93006
SHARE URLIs there a way to attach additional information or appendices to a report?
Yes, at the end of each report there is an "Upload Documents" section that allows you to upload any relevant documents.
FAQ ID:93011
SHARE URLWhat browsers are compatible with MACPro?
Browser | Comments |
Microsoft Internet Explorer 11, 10, 9, and 8 |
Microsoft Internet Explorer 10, 9, and 8 are depreciated and will not be supported in a future release of MACPro. Microsoft Internet Explorer 11 is supported on Windows 8.x tablet. |
Mozilla Firefox | Mozilla Firefox updates automatically. MACPro supports the most recent stable version of Mozilla Firefox. |
Google Chrome | Google Chrome updates automatically. MACPro supports the most recent stable version of Google Chrome. |
Apple Safari | Apple Safari is only supported on Mac operating systems. |
FAQ ID:92846
SHARE URLIs there spell check in MACPro?
The spell check function is determined by your web browser and is not a feature within MACPro itself. Within Internet Explorer, there is an option to turn spelling correction on or off.
- Under "Settings," choose the "Programs" tab and then select "Manage add-ons."
- On the left hand tool bar, there is a "Spelling Correction" Add-on Type. There is a box labeled "Enable Spelling Correction" that can be selected.
- Select "Enable spelling correction".
FAQ ID:92851
SHARE URLHow do I view approved State Plan Content with current, previous, or future effective dates?
Under the "Records" tab, select "Medicaid State Plan". Next, search for a state using the search feature in the left panel. Select the blue link for your State Plan. On the next screen you will be able to see past, current and future Health Homes Programs.
FAQ ID:92856
SHARE URLWhat main functions can my role perform?
Primary Role | Definition |
CMS Package Disapprover (PD) |
|
Office of Strategic Operations & Regulatory Affairs (OSORA) |
|
CMS Senior Management (SrMGR) |
|
CMS Package Approver (PA) |
|
CMS Point of Contact Administrator (POC Admin) |
|
Subject Matter Expert (SME) |
|
Submission Review Team (SRT) |
|
CMS Point of Contact (CPOC) |
|
Report Administrator (RA) |
|
Subscriber (SUB) |
|
FAQ ID:92861
SHARE URLWhat does it mean if the State allows CMS to view?
The State has the option to allow CMS to view the information in a submission package prior to submission informally by using the "Allow CMS to View" functionality. The CMS Point of Contact, Submission Review Team, and Subject Matter Expert have the ability to view these submission packages once the state has initiated the function. Please Note: This option will permit the CMS review team to see the screens in this submission package as they appear currently. It does not cause the package to be submitted as Draft or Official, and does not start a CMS review clock. Validation of the screens is not required. States must notify their CMS contact that viewing is available; MACPro does not notify CMS staff. States can deselect this option at any time
To access the submission package, go to the "Records" tab and then select "Submission Packages". Next select the link to the submission package and then in the left panel, select "Reviewable Units". You may then select the blue links to each Reviewable Unit to view the data entered by the state.
FAQ ID:92866
SHARE URLWho should be contacted with questions?
If there are questions or problems related to the system/website, please contact the MACPro Help Desk staff via email to MACPro_HelpDesk@cms.hhs.gov. If there are questions regarding the quality measure content or reporting please contact MAC Quality TA via the contact link at the bottom of the screen or by email to MACQualityTA@cms.hhs.gov.
FAQ ID:92726
SHARE URLHow do I add new users to the system?
User Management is a feature in MACPro that works in conjunction with the CMS EIDM user identification and authentication system. To request access to the MACPro application, a user must first go to the Enterprise Identity Management Portal (EIDM: https://portal.cms.gov ) and create an EIDM ID. Once an ID is created, the user must request access to the MACPro application by way of an EIDM role. Once their EIDM role request is approved, they may access MACPro via the link https://macpro.cms.gov and enter their newly created EIDM credentials to log in. Once in MACPro, the user must request their MACPro roles and attributes via My User Profile under the Records tab. MACPro user role requests are approved by the State System Administrator, CMS System Administrator, or CMS Role Approver. Further detailed instructions can be found in the reference documents posted to Medicaid.gov (https://www.medicaid.gov/state-resource-center/medicaid-and-chip-program-portal/medicaid-and-chip-program-portal.html).
FAQ ID:92731
SHARE URL